The confirmation voucher includes the local activity operator’s contact details. They’re a nice bunch and will happily answer any logistical questions you may have. Please give them a call at least 24 hours before your organized activity to reconfirm.
No need to print! If you are travelling with a smartphone or a tablet, you can present the voucher on your device for this activity.
So there’s no last-minute rush, please arrive at the start point 30 minutes before departure time.
Helmets are included if you would like one. NYC does not, however, require cyclists to wear a helmet.
There are racks on the bikes for belongings.
We have water bottle cages on all of our bikes, but we do not offer water.
If there are children below the age of 12 years, smaller bikes can be provided if you inform us ahead of time. Please mention this in special request section.
If the weather is extremely poor and we decide to cancel, we will give you the option to reschedule or issue you a full refund.
We strongly recommend that you not wear loose clothing while riding a bike.
We have bike racks, but bulky purses or those expensive cameras are not the best things to bring. We can store items for you in our secured storage facility if you decide not to bring them on the ride, but please arrive 30 minutes ahead of time so that our tour guide can accommodate you.
The bike we provide to you is your responsibility during the tour. You might get charged around $350 if the bike is lost or stolen.